If you see an error notification in your Integrations settings and the connection status of Disconnected you will need to reconnect your Pipedrive integration.
Reasons why the integration might get disconnected:
Changes in user privileges for Pipedrive
Changes in user settings for Dealfront
A technical issue with Pipedrive API
How Do I Reconnect Pipedrive with Dealfront?
STEP 1: Navigate to your Account settings by clicking on the gear ⚙️ icon at the top right of the app.
STEP 2: Select Pipedrive under the Integrations heading and then click Reconnect.
STEP 3: You will see the error with the option to click Authorize.
Please note: You need to have Admin rights for your Pipedrive account to authorise the connection.
Once you click on Authorise you will see:
This view if the Dealfront app is not connected to Pipedrive:
You see this screen if the app already exists in Pipedrive:
We will automatically sync your Pipedrive integration after reconnecting.
Questions, comments, feedback? Please let us know by contacting our support team via the chat or by sending us an email at firstname.lastname@example.org.