Slack Integration Connection Statuses

These statuses can help you to repair any Slack integration issues.

Tamar Keenan avatar
Written by Tamar Keenan
Updated over a week ago

Integration connections can have two possible status values: OK or Invalid.

You can see the status of your integration in your Dealfront Settings by going to the Account tab and clicking Slack under the Integrations heading.

If your integration status is OK, the integration connection is working normally. 

If your integration status is Invalid, something is wrong and the connection is not working as it should.

The "status_reason" indicates what the problem is with the connection. This is visible on the reconnect page.

If your integration says "disconnected" click Reconnect on the right side to see the details and status codes in order to repair the connection.

Here's a list of the known values for status_reason, a description of the error, and how can it be fixed:


The Slack workspace is not active. Remove the integration and connect to a new workspace.


Your default Slack channel is archived. Please select another default channel from your Slack settings in Dealfront.


Your default Slack channel can't be found. Please select another default channel from your Slack settings in Dealfront.


Please reconnect to Slack from Dealfront settings.


The channel was not found. Please ensure it still exists, or choose a new channel.


The permissions of the Dealfront app in Slack have changed. Go to Slack in your Dealfront Settings and select Reconnect.


The connection between Slack and Dealfront has failed. Go to the Slack settings in your Dealfront account, and select Reconnect.


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