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Privacy FAQ
Linda Gehrig avatar
Written by Linda Gehrig
Updated over 9 months ago

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What demonstrates your commitment and adherence to internationally recognizable privacy and security standards?

Dealfront Group, including all its subsidiaries, are ISO 27001and ISO 27701 certified.

(Click to download the certificates)

Do you have an appointed Data Protection Officer (DPO)?

Yes, you can contact our DPO via email address dpo@dealfront.com

Where can I find your Privacy Notice, DPA and other privacy information?

You can find all privacy related information in our Privacy Center

Where do you store customer data? Who is your hosting provider?

All our servers and data are hosted on Amazon Web Services within the EU/EEA area, including backups. More information about Amazon’s compliance efforts from:

Do you have a formal breach notification process?

Yes, we inform you about data breaches in accordance with our DPA, no later than 48 hours after becoming aware of the breach.

Is customer data separated between customers?

Yes, customer data is separated between customers. Furthermore, 1st party customer data is handled separately from Dealfront’s own company data.

Who has access to customer data?

Only a limited number of authorized Dealfront personnel, on a need-to-know basis, such as solving technical database issues. 3rd parties have no access to customer data.

Is the customer data deleted after contract termination?

Yes, we keep data only as long as you remain a customer. You can request data deletion any time by contacting our privacy team. More information about requesting data deletion and exercising other privacy rights is available in our Privacy Center

Is customer data used for testing or development purposes?

No, Dealfront never uses customer data for testing or development purposes. We use anonymized and/or aggregated data sets instead.

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Questions, comments, feedback? Please let us know by contacting our support team via the chat or by sending us an email at support@dealfront.com.

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