Throughout the Dealfront platform and within the individual apps, certain actions trigger change of the credit balance. We have detailed how credits are spent below.
We estimate the amount of credits needed per company, together with our clients. The factors that influence this are the leadflow that a company would like to generate throughout a year or month, or the number of companies visiting the client’s website identified during a trial. If you need more credits to reveal contact details and move the data from the Dealfront platform to other systems, you can upgrade with an additional credits package.
A few facts about the credits you should know as a rule of thumb:
Credits are account wide and shared by all users
Revealed contact details stay revealed for one year
Credits renew at the end of the billing period
In general, one credit is required for each of the following actions:
Reveal contact data of prospects
Export or sync to CRM
Quick Links:
View Your Credit Total
You can find the amount of credits spent and currently available to you by clicking the user icon at the top right of the screen, as illustrated below. The credit total is refreshed according to the terms of your contract.
Credit Transaction Log
The credit transactions log lets you understand how credits have been spent or refunded across your account.
If you have Billing Company Access Rights you can view your credit transaction log by navigating to Settings > Account > Billing - Credit Transactions
A transaction may include one or multiple credits, e.g. an export of 100 companies from Target will consume 100 credits and show up as one transaction
You can filter by time and sort by date, user, and number of credits
The list also include refunds. A refund means we've added credits back to your credit balance
Understanding Record Usage & Credit Consumption in Dealfront
In Dealfront, a record refers to either a company or a contact. Credits are used to manage and track access to data across the platform, ensuring fair pricing based on usage.
Key Rules
Using a record (exporting, syncing to CRM, or retrieving contact details) consumes 1 credit.
Once a record is used, it’s accessible to all users in the account for 12 months — no additional credits needed.
Company Profile users with a seat: free access to records used within the profile (no credit consumption).
Leadfeeder-identified companies: included in the plan — no credits used.
If you need more credits, you can purchase additional credits directly within the app at any time.
Company Groups
If you reveal the contacts of a company in a group (e.g., Dealfront Germany GmbH), you get access to all group members' contacts (e.g., Dealfront Finland Oy).
Product-Specific Rules
Leadfeeder
No credits used to access identified companies.
If a user without a seat clicks “Find Contact Details,” 1 credit is used.
Plans operate on fixed pricing tiers, not credit-based.
Target & Datacare
Credits charged per record.
Free re-use within 12 months.
Company Profile (Target, Lists App)
With Seat: Free to access and use.
Without Seat: 1 credit per record used outside the profile.
Connect (Legacy)
Credits are always charged, even with a seat.
CRM webhooks also consume credits per sync.
Target Basic
Reveal Contact Details: See all available data for one contact including the data to contact this person
Credit Usage: 1 credit for each contact we are able to reveal. Credits are refunded if no contact information (phone number or email address) have been found, but will be charged in the beginning.
Monthly vs Annual Plans
Annual Plan / Annual Plan with monthly or quarterly payment: If you're on an annual plan you will receive access to your entire credit quota on day one.
Monthly Plan: All our plans are quoted on an annual credit allowance basis. If you're on a monthly plan, each month you will receive the number of credits quoted on your plan, divided by 12 (rounded to the next highest number). For example, on a 500 credit plan you would receive 42 credits per month to use - these can't be rolled over from month to month.
Important Notes
Actions outside the Company Profile will consume credits.
Records used before September 2024 don’t benefit from the 12-month reuse rule.
For bulk actions, the platform shows how many credits will be used before proceeding.
Extra credits can be purchased in-app anytime to ensure continued access without disruption.
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Questions, comments, feedback? Please let us know by contacting our support team via the chat or by sending us an email at support@dealfront.com.
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