Credits can be used/spent in different ways throughout the Dealfront platform and within the individual apps. We have detailed how credits are spent below.
Reveal Contact Details:
Description: See all available data for one contact including the data to contact this person
Credit Usage: 1 credit for each contact we are able to reveal. Contacts without any phone number (mobile, direct dial, company phone), email address or any social media profile cannot be revealed and no credits are consumed if they are part of a bulk action.
Reveal a Company in Web Visitors:
Description: Reveal companies who are visiting the website/s you have chosen to track
Credit Usage: 1 credit per company based on a monthly average calculated on the first day of each month of your billing period (not the calendar month). Deductions from your credit total will occur monthly at least 30 days after the tracker is first installed, therefore the first 30 days won’t be charged for. If you choose to hide irrelevant companies, this will lower your monthly Web Visitors lead average.
To stop Web Visitors from using credits, you will need to disable tracking by using traffic filters or removing the tracker.
Export Company Data:
Description: Export company as CSV, XML, Excel file
Credit Usage: 1 credit per company (row)
Please Note: Exports and CRM sync from Web Visitors doesn’t use credits.
Export Contact Data:
Description: Export contact as CSV, XML, Excel file
Credit Usage: 1 credit per contact (row)
Please Note: Exports and CRM sync from Web Visitors doesn’t use credits.
Push Company to External System from Target Basic or Lists:
Description: Create/update the company in an external system via CRM integrations, Zapier, Webhooks, etc
Credit Usage: 1 credit per company
Please Note: Exports and CRM sync from Web Visitors doesn’t use credits.
Push Contact to External System from Target Basic or Lists:
Description: Create/update the contact in an external system via CRM integrations, Zapier, Webhooks, etc
Credit Usage: 1 credit per contact
Please Note: Exports and CRM sync from Web Visitors doesn’t use credits.
Monthly vs Annual Plans
Annual Plan: If you're on an annual plan you will receive access to your entire credit quota on day one.
Pay Monthly Plan: All our plans are quoted on an annual credit allowance basis. If you're on a pay monthly plan, each month you will receive the number of credits quoted on your plan, divided by 12 (rounded to the next highest number). For example, on a 2500 credit plan you would receive 209 credits per month to use - these can't be rolled over from month to month.
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Questions, comments, feedback? Please let us know by contacting our support team via the chat or by sending us an email at support@dealfront.com.
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