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How Are Credits Spent?
How Are Credits Spent?

Learn how each of the functions within the Dealfront platform use credits.

Tamar Keenan avatar
Written by Tamar Keenan
Updated over a week ago

Throughout the Dealfront platform and within the individual apps, certain actions trigger change of the credit balance. We have detailed how credits are spent below.

We estimate the amount of credits needed per company, together with our clients. The factors that influence this are the leadflow that a company would like to generate throughout a year or month, or the number of companies visiting the client’s website identified during a trial. If you need more credits to reveal contact details and move the data from the Dealfront platform to other systems, you can upgrade with an additional credits package.

A few facts about about the credits you should know as a rule of thumb:

  • Credits are account wide and shared by all users

  • Revealed contact details stay revealed for one year

  • Credits renew at the end of the billing period

In general, one credit is required for each of the following actions:

  • Reveal contact data of prospects

  • Export or sync to CRM

Quick Links:

View Your Credit Total

You can find the amount of credits spent and currently available to you by clicking the user icon at the top right of the screen, as illustrated below. The credit total is refreshed according to the terms of your contract.

Credit Transaction Log

The credit transactions log lets you understand how credits have been spent or refunded across your account.

If you have Billing Company Access Rights you can view your credit transaction log by navigating to Settings > Account > Billing - Credit Transactions

  • A transaction may include one or multiple credits, e.g. an export of 100 companies from Target will consume 100 credits and show up as one transaction

  • You can filter by time and sort by date, user, and number of credits

  • The list also include refunds. A refund means we've added credits back to your credit balance

Credit Usage by Product

Discover the details of each product's credit usage below.

Leadfeeder

Reveal Contact Details:

Description: See all available data for one contact including the data to contact this person

Credit Usage: 1 credit for each contact we are able to reveal. Credits are refunded if no contact information (phone number or email address) have been found, but will be charged in the beginning.

Export Company Data:

Description: Export company as CSV, XML, Excel file

Credit Usage: none

Push Company to External System:

Description: Create/update the company in an external system via CRM integrations, Zapier, Webhooks, etc.

Credit Usage: none

Push Contact to External System:

Description: Create/update the contact in an external system via CRM integrations, Zapier, Webhooks, etc

Credit Usage: none

Identify a Company (only for 2023 Basic, Premium and Pro Plans):

Description: Identify companies that are visiting the website/s you have chosen to track.

Credit Usage: 1 credit per company based on a monthly average calculated on the first day of each month of your billing period (not the calendar month). Deductions from your credit total will occur monthly at least 30 days after the tracker is first installed. To stop Leadfeeder from using credits you will need to disable tracking by using traffic filters or removing the tracker.

Target

Export Company Data:

Description: Export company as CSV, XML, Excel file

Credit Usage: 1 credit per company (row)

Export Contact Data

Description: Export contact as CSV, XML, Excel file

Credit Usage: 1 credit per contact (row)
Note: Revealing contact details outside your geo pack is not possible.

Target Basic

Reveal Contact Details:

Description: See all available data for one contact including the data to contact this person

Credit Usage: 1 credit for each contact we are able to reveal. Credits are refunded if no contact information (phone number or email address) have been found, but will be charged in the beginning.

Export Contact Data of revealed contacts:

Description: Export contact as CSV, XML, Excel file

Credit Usage: none

Export Contact Data of unrevealed contacts:

Description: Export contact as CSV, XML, Excel file

Credit Usage: 1 credit per contact (row)

Push Company to External System/Export as CSV:

Description: Create/update the company in an external system via CRM integrations, Zapier, Webhooks, etc, or export as CSV.

Credit Usage: 1 credit per 10 companies

Push Contact to External System:

Description: Create/update the contact in an external system via CRM integrations, Zapier, Webhooks, etc

Credit Usage: 1 credit per contact

Connect

Export Company Data:

Description: Export company as CSV, XML, Excel file

Credit Usage: 1 credit per company

Export Contact Data:

Description: Export contact as CSV, XML, Excel file

Credit Usage: 1 credit per contact (row)

Note: Revealing contact details outside your geo pack is not possible.

Datacare

Export Company Data:

Description: Export company as CSV, XML, Excel file

Credit Usage: 1 credit per company (row)

Export Contact Data of Revealed Contacts:

Description: Export contact as CSV, XML, Excel file

Credit Usage: 1 credit per contact (row)

Export Contact Data of Unrevealed Contacts:

Description: Export contact as CSV, XML, Excel file

Credit Usage: 2 credits per contact (row)

Note: Contacts will be auto-reveal in your download.

Lists

Export Contact Data of Revealed Contacts:

Description: Export contact as CSV, XML, Excel file

Credit Usage: 1 credit per contact (row)

Export Contact Data of Unrevealed Contacts:

Description: Export contact as CSV, XML, Excel file

Credit Usage: 2 credits per contact (row)

Note: Contacts will be auto-reveal in your download.

Push Company to External System from Lists:

Description: Create/update the company in an external system via CRM integrations, Zapier, Webhooks, etc.

Credit Usage: 1 credit per company

Push Contact to External System from Lists:

Description: Create/update the contact in an external system via CRM integrations, Zapier, Webhooks, etc

Credit Usage: 1 credit per contact

Monthly vs Annual Plans

Annual Plan / Annual Plan with monthly or quarterly payment: If you're on an annual plan you will receive access to your entire credit quota on day one.

Monthly Plan: All our plans are quoted on an annual credit allowance basis. If you're on a monthly plan, each month you will receive the number of credits quoted on your plan, divided by 12 (rounded to the next highest number). For example, on a 500 credit plan you would receive 42 credits per month to use - these can't be rolled over from month to month.

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Questions, comments, feedback? Please let us know by contacting our support team via the chat or by sending us an email at support@dealfront.com.

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