If you use HubSpot chats or forms on your site, you can track the website activity of these individuals. To do so, you need to first integrate HubSpot with Dealfront.

Please note: You can integrate HubSpot marketing alongside any other CRM in Dealfront. To do this, connect the other CRM first, and then connect HubSpot under the marketing integration option. If you later disconnect your primary CRM, HubSpot will be still only be used as HubSpot Marketing for discovering people and not as a CRM. To use HubSpot as a CRM, you need to remove any existing HubSpot Marketing integration and then set up a new integration for HubSpot CRM.

Once you have integrated HubSpot Marketing with Dealfront, you will see a new tab in your Leadfeeder feed called People. This will show you those visitors who have either used a HubSpot chat or form on your website and been tracked via the integration. This will also pick up visitors who have used a home network or visited from an Internet Service Provider.

These visitors don’t show as companies in the traditional companies' list.

After you click on an identified user on the left, their details, including Activity, will appear in the right hand panel. This will show you where the person went on your website, how they arrived there and their visit location.

Please Note: The HubSpot marketing integration is a one way integration. We sync contacts from HubSpot when there is a new visit from a contact who has the HubSpot cookie present. When we identify this cookie, we ask HubSpot for that contact’s ID, when HubSpot provides this it enables us to match this visit to a specific person and identify them in Leadfeeder. That contact’s following visits will also be identified (unless the web visitor deletes the Hubspot cookie in their browser). With the HubSpot marketing integration we don’t send any data to HubSpot.

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Questions, comments, feedback? Please let us know by contacting our support team via the chat or by sending us an email at support@dealfront.com.

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