All Collections
CRM integrations
Zoho CRM
What Is The Zoho 'Invalid Module' Error?
What Is The Zoho 'Invalid Module' Error?

Dealfront needs to sync with Zoho in order to keep companies matched and updated. If the sync is disrupted this article may help repair it.

Tamar Keenan avatar
Written by Tamar Keenan
Updated over a week ago

Dealfront runs a sync daily with your Zoho account to make sure matching is available and that we can send and share everything you have set up. During this sync we look not only at accounts, but also Zoho configuration.

Zoho configuration includes 'Activities' and 'Task Priorities'. If your 'Activity', 'Lead' or 'Deals/Potentials' module is 'hidden', Dealfront is unable to access 'Task Priorities'.

When we encounter this issue we show the error as 'Invalid module'.

In order to remedy this and allow a full, error free sync with Dealfront, please follow the steps listed below.

  1. Sign into Zoho and open the CRM app

  2. Go to Settings

  3. Select Modules and Fields under Customization

  4. Click on the Organize Modules button

  5. Make sure that Activities, Leads and Deals/Potentials modules aren't hidden - if they are, they have to be updated

  6. Once it is done, please go back to Dealfront and reconnect Zoho

Following the steps above should clear the error and allow Zoho to sync again!


Questions, comments, feedback? Please let us know by contacting our support team via the chat or by sending us an email at


Did this answer your question?