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Integration Connection Statuses
Integration Connection Statuses
Connection statuses can help you to repair any CRM integration issues.
Tamar Keenan avatar
Written by Tamar Keenan
Updated over a week ago

Integration connections can have two possible status values: Connected or Disconnected.

You can see the status of your integration in your Dealfront Settings by going to the Account tab and clicking the name of your CRM under the Integrations heading.

If your integration status is Connected, the integration connection is working normally.

If your integration status is Disconnected, something is wrong and the connection is not working as it should.

The "status_reason" indicates what the problem is with the connection. This is visible on the reconnect page.

If your integration says "disconnected" click Reconnect on the right side to see the details and status codes in order to repair the connection.

Please note: You will need to be an admin user in both your CRM and Dealfront to fix connection issues.

We have provided a list of the known values for status_reason and they can be fixed per CRM at the following links:


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